24/7 DISPATCH OPERATIONAL — All channels active. For emergencies, call 1-855-715-9911.

LIVE
Coastal Flood Warning issued September 28 at 3:37AM EDT until September 28 at 2:00PM EDT by NWS Mount Holly NJ•Coastal Flood Warning issued September 28 at 3:37AM EDT until September 28 at 2:00PM EDT by NWS Mount Holly NJ•
Leadership Archive

Built on duty. Driven by excellence.

A federally compliant, Veteran- and Minority-Owned public safety agency proudly established in Baltimore in 2017.

EST. 2017
VETERAN OWNED
MINORITY OWNED
FEDERALLY COMPLIANT
Our Journey

Milestones & Recognition

From a Baltimore-based startup to a nationally recognized public safety agency — every milestone reflects our commitment to integrity, honor, and service.

2017

Founded in Baltimore

Ishmael Josiah Sr. established Matcom Office of Public Safety LLC as a federally compliant, Veteran- and Minority-Owned agency dedicated to community safety.

2018

Baltimore City Police Department Partnership

Forged collaborative relationships with BCPD, contributing to crime reduction efforts across the city through proactive patrol and intelligence sharing.

2019Award

Citizen's Award — Baltimore City Police Department

Dr. B.C. Askew received the Citizen's Award from the BCPD for exceptional dedication, vigilance, and commitment to public safety.

2020

24/7 Dispatch Center Launch

Established a round-the-clock dispatch and communications center with live call queue monitoring and caller ID intelligence capabilities.

2021

K-9 Patrol Division Expansion

Deployed dedicated K-9 handler teams using NSA-trained Belgian Malinois and German Shepherds for scent detection, suspect apprehension, and crowd management.

2022Award

Federal Contract Certification

Achieved full federal compliance certification, enabling direct contracting with government agencies and federal facilities.

2023

Regional & Nationwide Expansion

Expanded operations beyond the DMV region to serve clients nationwide, including federal courthouses, transit authorities, and industrial facilities.

2024

Transparency Portal Launch

Launched the public transparency portal featuring live call queue monitoring, sex offender registry access, and caller ID intelligence tools.

2025Award

Multi-Year Federal Courthouse Contract

Completed an 18-month federal courthouse public safety detail with zero incidents, securing a multi-year renewal contract.

2026

Proprietary CAD/MDT System Development

Matcom designed, built, and deployed its own government-grade Computer-Aided Dispatch (CAD) and Mobile Data Terminal (MDT) system — the Matcom Integrated Dispatch System (MIDS). The indigenous platform achieves CJIS Security Policy v5.9.2 and NENA i3 compliance, delivers 99.99% uptime, and saves $2.3M annually vs. commercial alternatives. Three patents pending.

2026–2027

Major Employee Expansion — MATCOM PEOPLE FIRST™

Launched the largest employee investment in agency history: the MATCOM PEOPLE FIRST™ initiative. Established the Real-Time Crime Center (RTCC), MATCOM WATCH national camera network, mobile surveillance units, and a planned FAA-compliant Aviation Division. Introduced MATCOM University academies, an Employee Achievement Program, the Office of Employee & Family Services, financial wellness (HomeFront™), the Voice of Matcom feedback system, and structured career pathways across 20+ tracks — transforming Matcom from a job into a profession and a professional home.

Matcom Public Safety Operations
Company History

Established in Baltimore. Built for Service.

Matcom Office of Public Safety LLC is a federally compliant, Veteran- and Minority-Owned public safety agency proudly established in Baltimore in 2017. We are a trusted provider of comprehensive protective services, led by our founder, Ishmael Josiah Sr., whose background includes more than 15 years of military and law enforcement experience.

Our team of highly trained professionals serves the DMV region with a steadfast commitment to excellence. Every member of the Matcom team takes pride in their role and contributes to our growing reputation for professionalism, reliability, and results.

As a full-service protective solutions provider, Matcom delivers customized public safety services supported by exceptional customer care. Guided by our core values — Integrity, Honor, and Commitment — we earn trust by safeguarding people, property, and operations.

Mission Statement

The Matcom Office of Public Safety delivers professional public safety and communications services in support of federal, state, local, and institutional mission-critical operations. Through qualified personnel, validated countermeasure technologies, and standards-based operational practices, we provide reliable and scalable solutions designed to mitigate risk, enhance operational readiness, and support continuity of operations.

Our approach emphasizes collaboration, accountability, and alignment with applicable regulatory and policy frameworks across every jurisdiction we serve. By tailoring services to agency-specific requirements and evolving threat environments, we assist our partners in safeguarding personnel, infrastructure, and critical assets while maintaining effective communications and operational resilience.

Vision Statement

Our vision is to serve as a recognized leader in risk mitigation and public safety consulting — delivering innovative, disciplined, and mission-aligned solutions to an evolving threat environment. We provide strategic, technical, and customized services designed to anticipate, counter, and manage risk while strengthening the resilience of the organizations we support.

We are committed to building enduring partnerships founded on trust, accountability, and operational excellence. Through proactive risk management and continuous improvement of public safety practices, we empower our clients, partner agencies, and the communities we serve to protect their personnel, constituents, infrastructure, and critical assets.

Director's Office

Dr. B.C. Askew

Director, Matcom Office of Public Safety

Dr. B.C. Askew leads the Matcom Office of Public Safety with a steadfast commitment to community safety and operational excellence. Under his leadership, Matcom has fostered collaborative relationships with law enforcement agencies including the Baltimore City Police Department.

Dr. Askew's leadership has been instrumental in crime reduction efforts across Baltimore, earning him the Citizen's Award from the Baltimore City Police Department for his exceptional dedication, vigilance, and commitment to public safety. His proactive approach and willingness to go beyond standard public safety responsibilities have made a meaningful impact on the communities Matcom serves.

"His contributions have been invaluable to the Baltimore Police Department's mission, a testament to his courage, dedication, and meaningful impact on community welfare."

— Detective A.F., Baltimore City Police Department

Matcom Public Safety Operations
Citizen's Award Recipient
Honors & Recognition

Awards & Accolades

Matcom's commitment to public safety has been recognized at every level — from the City of Baltimore to the United States Senate and the Office of the President.

Presidential Lifetime Achievement Award

The nation's highest volunteer service honor, recognizing sustained commitment to community and public safety.

Mayor's Award — Baltimore City

Recognized by the Mayor of Baltimore for outstanding contributions to community welfare and safety.

State's Attorney Award — Baltimore City

Honored by the Baltimore City State's Attorney's Office for dedication to justice and crime reduction.

Governor's Award — State of Maryland

Awarded by the Governor of Maryland for exemplary service and impact across the state.

US Senate Award — Both Sides of the Aisle

Recognized with bipartisan commendation from the United States Senate for contributions to public safety.

Citizen's Award — Baltimore City Police Department

Honored by the BCPD for exceptional vigilance, courage, and meaningful impact on community welfare.

Our Journey

Milestones & Recognition

From a Baltimore-based startup to a nationally recognized public safety agency — every milestone reflects our commitment to integrity, honor, and service.

2017

Founded in Baltimore

Ishmael Josiah Sr. established Matcom Office of Public Safety LLC as a federally compliant, Veteran- and Minority-Owned agency dedicated to community safety.

2018

Baltimore City Police Department Partnership

Forged collaborative relationships with BCPD, contributing to crime reduction efforts across the city through proactive patrol and intelligence sharing.

2019Award

Citizen's Award — Baltimore City Police Department

Dr. B.C. Askew received the Citizen's Award from the BCPD for exceptional dedication, vigilance, and commitment to public safety.

2020

24/7 Dispatch Center Launch

Established a round-the-clock dispatch and communications center with live call queue monitoring and caller ID intelligence capabilities.

2021

K-9 Patrol Division Expansion

Deployed dedicated K-9 handler teams using NSA-trained Belgian Malinois and German Shepherds for scent detection, suspect apprehension, and crowd management.

2022Award

Federal Contract Certification

Achieved full federal compliance certification, enabling direct contracting with government agencies and federal facilities.

2023

Regional & Nationwide Expansion

Expanded operations beyond the DMV region to serve clients nationwide, including federal courthouses, transit authorities, and industrial facilities.

2024

Transparency Portal Launch

Launched the public transparency portal featuring live call queue monitoring, sex offender registry access, and caller ID intelligence tools.

2025Award

Multi-Year Federal Courthouse Contract

Completed an 18-month federal courthouse public safety detail with zero incidents, securing a multi-year renewal contract.

2026

Proprietary CAD/MDT System Development

Matcom designed, built, and deployed its own government-grade Computer-Aided Dispatch (CAD) and Mobile Data Terminal (MDT) system — the Matcom Integrated Dispatch System (MIDS). The indigenous platform achieves CJIS Security Policy v5.9.2 and NENA i3 compliance, delivers 99.99% uptime, and saves $2.3M annually vs. commercial alternatives. Three patents pending.

2026–2027

Major Employee Expansion — MATCOM PEOPLE FIRST™

Launched the largest employee investment in agency history: the MATCOM PEOPLE FIRST™ initiative. Established the Real-Time Crime Center (RTCC), MATCOM WATCH national camera network, mobile surveillance units, and a planned FAA-compliant Aviation Division. Introduced MATCOM University academies, an Employee Achievement Program, the Office of Employee & Family Services, financial wellness (HomeFront™), the Voice of Matcom feedback system, and structured career pathways across 20+ tracks — transforming Matcom from a job into a profession and a professional home.

Meet Our Team

Veteran Leadership. Proven Results.

The experience guiding Matcom's mission comes from decades of combined military, law enforcement, and security operations leadership.

Leadership

Ishmael Josiah Sr.

Founder & CEO

Founded Matcom in 2017 with over 15 years of military and law enforcement experience. A visionary leader committed to building a federally compliant, community-focused public safety agency.

15+ Years Military & LE
Veteran-Owned
Federal Compliance Certified
Leadership

Dr. B.C. Askew

Director of Public Safety

Leads Matcom's field operations with a proven track record in crime reduction. Recipient of the Citizen's Award from the Baltimore City Police Department for exceptional dedication to community safety.

BCPD Citizen's Award
BCPD Partnership Lead
Crime Reduction Specialist
Leadership

Dusty Rhodes

Head of General Counsel

Leads all legal, compliance, and contractual operations for Matcom. With deep expertise in regulatory frameworks governing private security and federal contracting, he ensures every engagement meets the highest standards of legal and operational integrity.

Legal & Compliance Authority
Federal Contract Law
Regulatory Frameworks
Leadership

Daune Simpkins

Deputy Director, Office of Governmental Affairs

Serves as Matcom's principal liaison to municipal, state, and federal agencies. Cultivates the interagency partnerships and public-sector relationships that strengthen Matcom's integrated approach to community safety.

Government Liaison
Interagency Partnerships
Public Sector Strategy
Leadership

Helena Washington

Deputy Director of Public Safety

Directs daily field operations and personnel deployment across all Matcom service contracts. Her leadership ensures consistent, mission-ready protective coverage and rapid response to emerging threats.

Field Operations Command
Personnel Deployment
Rapid Response Leadership
Leadership

Deborah Hamilton

Director of Information Technology

Architect of Matcom's dispatch technology and transparency portal infrastructure. Leads the systems powering live call queue analytics, caller ID intelligence, and secure operational communications.

Systems Architecture
Cybersecurity Infrastructure
Real-Time Data Operations
Leadership

Diane Holland

Director of Fiscal and Finance

Oversees all financial operations, contract administration, and fiscal compliance. Her disciplined approach ensures transparency, accountability, and sustainable growth across Matcom's expanding portfolio.

Financial Operations
Contract Administration
Fiscal Compliance
Dispatch Operations

Public Safety Communications Team

The dedicated professionals behind our round-the-clock dispatch center — ensuring every call is answered, logged, and coordinated with field personnel in real time.

Director
12+ Years

Kent Walker

Call Center Director

Oversees all 24/7 dispatch operations and personnel. Ensures seamless coordination between field units, clients, and emergency services with an unwavering focus on response time and accuracy.

Dispatcher
8+ Years

Ladrella Taylor

Senior Dispatcher

Coordinates high-volume emergency and non-emergency call routing with precision. Specializes in real-time situational coordination and rapid unit deployment.

Dispatcher
6+ Years

Willie Taylor

Dispatcher

Manages live call queue operations and caller ID intelligence systems. Known for calm, methodical handling of high-pressure incidents and rapid information relay.

Dispatcher
4+ Years

Kaiyen Turner

Dispatcher

Handles dispatch communications and field unit tracking with exceptional speed and accuracy. A rising talent in multi-agency coordination and incident logging.

Dispatcher
5+ Years

Mason Sams

Dispatcher

Operates the live call queue analytics platform, monitoring response metrics and ensuring no call goes unanswered. Focused on data-driven dispatch optimization.

Dispatcher
9+ Years

Junita Chase

Senior Dispatcher

Brings seasoned judgment to complex multi-incident coordination. Serves as a mentor and training lead for new dispatch personnel across all shift rotations.

Dispatcher
3+ Years

Angie Parker

Dispatcher

Delivers empathetic, efficient caller support during high-stress situations. Manages community intake calls and ensures seamless handoff to field personnel.

Field Operations

Operational Personnel

The dedicated officers, handlers, and specialists who execute Matcom's mission on the ground — every shift, every deployment, every day.

Public Safety
11+ Years

Tyrone Davis

Patrol Supervisor

Leads field patrol operations across multiple deployment zones, ensuring consistent coverage and rapid response to emerging incidents.

Public Safety
9+ Years

Patricia Walker

Shift Supervisor

Manages shift rotations and personnel deployment for 24/7 coverage. Ensures seamless handoffs and sustained operational readiness.

K-9 Operations
7+ Years

Marcus Johnson

K-9 Handler

Certified K-9 handler partnered with a Belgian Malinois trained in scent detection and suspect apprehension. Specializes in high-threat patrol deployments.

K-9 Operations
8+ Years

Kevin O'Brien

K-9 Handler

Handles a German Shepherd certified for crowd management and security screening. Brings tactical patrol experience to large-scale venue protection.

K-9 Operations
5+ Years

James Mitchell

K-9 Handler

Deploys certified patrol dogs for narcotics detection and perimeter security. Trained in handler-dog coordination for multi-environment operations.

Firewatch
10+ Years

Michael Chen

Firewatch Supervisor

Leads NFPA-compliant firewatch teams deployed during fire system outages and renovation periods. Direct liaison to municipal fire departments.

Firewatch
6+ Years

Rachel Brennan

Firewatch Officer

Conducts continuous fire safety monitoring and hazard identification. Cross-trained in evacuation coordination and incident documentation.

Public Safety
8+ Years

Carlos Mendez

Armed Security Officer

Licensed armed officer with federal facility experience. Assigned to high-security postings requiring armed deterrence and access control.

Public Safety
4+ Years

Shontelle Brown

Patrol Officer

Conducts foot and vehicle patrols, incident logging, and community engagement. Known for vigilance and proactive threat identification.

Public Safety
3+ Years

Andre Coleman

Security Officer

Provides access control, perimeter monitoring, and rapid response support. Trained in de-escalation and emergency protocol execution.

Risk Management
7+ Years

Tasha Williams

Risk Management Analyst

Conducts threat assessments and continuity-of-operations planning. Translates intelligence into actionable security protocols for client sites.

Risk Management
6+ Years

Lisa Roberts

Compliance Analyst

Audits operational compliance against federal and state regulatory frameworks. Maintains documentation standards across all service contracts.

Core Values

Guided by Principle

Integrity

We do what is right, not what is easy — in every deployment, report, and relationship, whether or not anyone is watching.

Honor

We carry the responsibility of public safety with the seriousness it deserves, honoring our veteran roots, our partner agencies, and the communities who trust us.

Commitment

We follow through — on contracts, on training standards, on compliance obligations, and on every partnership we build.

Discover the Matcom difference.

Get in Touch