Absolute Readiness.
Unwavering Vigilance.
Matcom Office of Public Safety provides round-the-clock dispatch, K-9 patrols, armed and unarmed public safety personnel, and firewatch services to clients in Baltimore and nationwide.
Trusted by Partner Agencies
CSU
Coppin State University
Job Corps
Federal Job Corps
B414
BOX 414 Association
BCoPD
Baltimore County Police Department
BCFD
Baltimore City Fire Department
MEMA
Maryland Emergency Management Agency
BWSG
BlackWolf Security Group
BISS
Blackout Investigations & Security
ISS
Ingenuity Security Solutions
SCPA
Sparks Community Patrol Association
NCJTC
National Criminal Justice Training Council
CUTS
Clergy United for Transformation of Sandtown
CSU
Coppin State University
Job Corps
Federal Job Corps
B414
BOX 414 Association
BCoPD
Baltimore County Police Department
BCFD
Baltimore City Fire Department
MEMA
Maryland Emergency Management Agency
BWSG
BlackWolf Security Group
BISS
Blackout Investigations & Security
ISS
Ingenuity Security Solutions
SCPA
Sparks Community Patrol Association
NCJTC
National Criminal Justice Training Council
CUTS
Clergy United for Transformation of Sandtown
24/7
Dispatch Operations
15+
Years Leadership Experience
2017
Established in Baltimore
DMV+
Regional & Nationwide Coverage
Comprehensive Public Safety Solutions
From 24/7 dispatch to K-9 patrols and firewatch, Matcom delivers mission-aligned protective services backed by validated practices.
Public Safety Personnel
Armed and unarmed public safety officers, K-9 patrols, and specialized staffing for government, commercial, and institutional clients.
Our K-9 units deploy NSA-trained Belgian Malinois and German Shepherds — hand-selected for scent detection, suspect apprehension, and crowd management — with handlers certified to national patrol-dog standards.
Public Safety Communications
Round-the-clock dispatch services with live call queue monitoring and caller ID intelligence for real-time situational awareness.
Our dispatch operators average 3.4-minute response times using live call-queue analytics and caller ID intelligence — every call is logged, tracked, and coordinated with on-the-ground personnel in real time.
Firewatch Services
Dedicated firewatch personnel for facilities requiring continuous fire safety monitoring and regulatory compliance.
Firewatch officers are NFPA-compliant and cross-trained in hazard identification, evacuation coordination, and direct liaison with municipal fire departments — ensuring zero-gap coverage during system outages.
Risk Management
Threat assessment, continuity planning, and security consulting to mitigate risk and enhance operational readiness.
Our consultants bring military and law enforcement backgrounds to deliver customized threat assessments and continuity-of-operations plans aligned with federal regulatory frameworks.
Measurable Results. Real Accountability.
Transparency is built into our operations. These metrics reflect our ongoing commitment to vigilance, rapid response, and community protection.
0
Patrols Performed
Since 2017 · updating live
3.4 min
Avg Incident Response
Dispatch to arrival · live
18
Current Operations
Active dispatches right now
0+
Active Personnel
Deployed across DMV
Annual Patrol & Incident Activity
12-month operational summary — patrols conducted vs. incidents resolved
Data reflects aggregated operational records · Updated quarterly
Matcom Integrated Dispatch System (MIDS)
A proprietary CAD/MDT platform designed, built, and deployed entirely by Matcom technical staff — achieving full technological independence and federal-grade security.
UNCLASSIFIED // FOR OFFICIAL USE ONLY — SYSTEM PREVIEW
CJIS v5.9.2
All 19 sections verified
NENA i3
NG911 compliant
FIPS 140-2
Crypto modules validated
3 Patents
Pending on MIDS innovations
CAD Dispatch
Computer-Aided Dispatch Core
Zetron-class indigenous platform — 99.99% uptime
The MIDS CAD platform processes all Matcom dispatch operations across 156 sworn officers, 22 dispatch operators, and 23 active contracts. Event-driven microservices architecture built on Kubernetes with PostgreSQL 15 + TimescaleDB.
Key Capabilities
ANI/ALI Integration
Caller identity & verified address in 1.8 seconds
Dynamic Unit Dispatch
GPS nearest-available algorithm, 5-sec position updates
Multi-Unit Coordination
Automatic status management & mutual aid requests
Inter-Agency CAD Bridge
Direct CAD-to-CAD with 7 partner agencies
2.8 min
Call-to-Dispatch
99.99%
System Uptime
22
Operators Certified
7
Agencies Integrated
$2.3M
Annual Savings
18 mo
Development Time
847K+
Lines of Code
99.99%
System Uptime
System previews are simulated representations of the MIDS platform interface for demonstration purposes. Actual operational screens contain law enforcement sensitive data restricted to authorized CJIS-cleared personnel. MIDS is owned and operated exclusively by Matcom Office of Public Safety LLC.
Awards & Accolades
Matcom's commitment to public safety has been recognized at every level — from the City of Baltimore to the United States Senate and the Office of the President.
Presidential Lifetime Achievement Award
The nation's highest volunteer service honor, recognizing sustained commitment to community and public safety.
Mayor's Award — Baltimore City
Recognized by the Mayor of Baltimore for outstanding contributions to community welfare and safety.
State's Attorney Award — Baltimore City
Honored by the Baltimore City State's Attorney's Office for dedication to justice and crime reduction.
Governor's Award — State of Maryland
Awarded by the Governor of Maryland for exemplary service and impact across the state.
US Senate Award — Both Sides of the Aisle
Recognized with bipartisan commendation from the United States Senate for contributions to public safety.
Citizen's Award — Baltimore City Police Department
Honored by the BCPD for exceptional vigilance, courage, and meaningful impact on community welfare.
Case Studies in High-Stakes Protection
Real deployments where Matcom personnel delivered measurable outcomes under pressure — from federal courthouses to active industrial emergencies.
Federal Facility Protection Detail
Matcom deployed a 24-officer armed public safety detail for a federal courthouse undergoing renovation, maintaining full perimeter access control and screening operations over an 18-month engagement with zero public safety incidents.
Transit System K-9 Patrol Initiative
A dedicated K-9 unit of six handler-dog teams provided daily patrol coverage across a major transit network, conducting over 2,400 sweeps that deterred fare evasion, identified concealed contraband, and reduced platform incidents by 37%.
Industrial Plant Firewatch Mobilization
When a manufacturing facility lost its automated fire suppression system during a critical outage, Matcom mobilized a continuous 72-hour firewatch rotation — documenting every patrol, coordinating with municipal fire dispatch, and keeping the plant operational until systems were restored.
Recognized By Local & National Media
Matcom Office of Public Safety has been featured by Baltimore's leading news outlets for our impact on community safety and crime reduction.
Real-Time Intelligence Tools
Access live dispatch data, registry information, and caller intelligence through our public transparency portal.
Endorsed by Leaders & Communities
“Major Askew has demonstrated exceptional dedication, vigilance, and commitment to public safety, playing an integral role in the crime reduction efforts at a local shopping plaza in Baltimore. His contributions have been invaluable to the Baltimore Police Department's mission, warranting recognition with the Citizen's Award — a testament to his courage, dedication, and meaningful impact on community welfare.”
Detective A. F.
Baltimore City Police Department
Baltimore City Police Department
“The Matcom Office of Public Safety has been an invaluable partner to our organization, providing comprehensive support across our business services and back-office operations. Their team has consistently demonstrated exceptional professionalism, attention to detail, and a strong understanding of our organizational needs. Their support has had a meaningful positive impact on our day-to-day operations.”
Yvonne Brock
Chief Executive Officer
My Choice 2 Change
“Major Askew and his dedicated team have exemplified excellence in community safety, making a profound impact on the well-being of residents at several of our multi-family communities. His leadership has been instrumental in fostering a collaborative and effective working relationship with the Baltimore City Police Department.”
Alicia Corson
Director of Housing & Community Development
Bon Secours Community Works — Unity Properties Inc
Official Communications
Public Safety Operations Briefing
Subscribe to receive official monthly operational summaries, federal compliance updates, CALEA accreditation notices, and public safety directives from Matcom Office of Public Safety.
DISTRIBUTION CODE
PSO-2026
UNCLASSIFIED // FOUO
Monthly Operations Summary
Detailed deployment reports and coverage metrics
Federal Compliance Updates
CALEA, NFPA, and regulatory notices
Critical Incident Alerts
Time-sensitive public safety directives
MATCOM OFFICE OF PUBLIC SAFETY LLC | VETERAN & MINORITY OWNED | CALEA ACCREDITED | EST. 2017
Future Roadmap & Growth Milestones
Matcom Office of Public Safety is committed to continuous technological advancement and operational excellence — with the 2026 MIDS deployment marking a pivotal achievement in indigenous public safety technology.
UNCLASSIFIED // FOR OFFICIAL USE ONLY — STRATEGIC ROADMAP
2026 · Q2
MIDS CAD/MDT System — Fully Deployed
The Matcom Integrated Dispatch System achieves full operational deployment — a proprietary, in-house developed Computer-Aided Dispatch and Mobile Data Terminal platform achieving technological independence from all third-party vendors.
System Capabilities
Key Metrics
99.99%
Uptime
$2.3M/yr
Savings
3
Patents
18 mo
Dev Time
Your safety is our utmost priority.
Partner with a federally compliant, veteran-owned agency committed to integrity, honor, and commitment.
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